Avoiding Problem Patients

Attorney Alex Thiersch sees what can happen when problem patients become cosmetic practice nightmares.
Problem patients, he says, have been known to retaliate for their dissatisfaction by calling the U.S. Drug Enforcement Administration (DEA), claiming illegal narcotics were being distributed at practices. They’ve called the FDA to claim the use of counterfeit Botox (Allergan). They’ve called the police, who have shown up at practices unannounced.
All this, just because a practice agreed to treat an unreasonable or “problem” patient.
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