Your office provides excellent customer service. You offer every arriving patient a cup of coffee, tea or water. They never wait more than [...]

Employee turnover is an unfortunate but inevitable part of running a business. Not only is it costly and time-consuming, it is disruptive [...]

Attention doctor: You are a brand! Did you know the way you talk, walk, and dress are just a few of the [...]

The statistics should give us pause. Today’s physicians spend 10.58 hours per week on nonclinical paperwork or 20 percent of our time. [...]

You can leverage the power of your social media accounts to generate more traffic for your dermatology practice. A significant number of [...]

These days, everyone claims to be in the relationship business, whether auditing your tax return, fixing your roof or leasing you a [...]

Plenty of physicians are petrified about online ratings. But Marie Olesen, a San Diego-based marketing guru and founder of realpatientratings.com, is advising [...]

Contracting with third party payers and dealing with government regulations isn’t getting easier. It may seem like every time your practice adjusts [...]

A small business, such as a medical aesthetics practice or medical spa, generally has a razor-thin margin of error. Seemingly insignificant issues can [...]

Dr. Cost has a large dermatology practice in an urban Midwestern community that over the last two years, despite the Affordable Care [...]

A surgeon once told me that the hardest part of working with people is working with people. One of thegreatest struggles many [...]

Plastic surgeons had some of the shortest wait times seen among 139 types of specialists, according to Vitals 7th annual wait time [...]