Patient consultations, or “good-faith exams,” are among the most crucial aspects of proper patient care, but this important first step is often overlooked in the medical spa setting. In fact, AmSpa’s 2019 Medical Spa State of the Industry Report found that 13% of medical spas don’t perform any medical consultation prior to treatment, and 15% of medical spas are using the wrong people to perform the consultations. This is a big deal because there has been a rash of undercover investigations across the country, and even arrests of medical spa owners and practitioners, resulting from the failure to properly conduct patient consultations before providing treatment in the medical spa setting.
Renee will answer the following questions:
- When should the initial consultation take place?
- Who can conduct initial consultations?
- What are the required steps of the consultation?
- How often must patient consults take place?
- How does telemedicine factor into patient consultations?
- What lessons did we learn from the 2018 Houston arrests when it comes to proper consultations?
Renee E. Coover, JD
Renee E. Coover, JD, is an associate with ByrdAdatto, a law firm focusing on business, healthcare, and aesthetics. She has a unique background, blending litigation with healthcare law. A former litigator in high-stakes employment cases, Renee has extensive experience with counseling and representing businesses in employment matters, policies, and contract disputes, and defending business owners in state and federal trials. She has also served as General Counsel for the American Med Spa Association, advising health care professionals on regulatory and legal issues governing the medical spa industry.
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- AmSpa Plus members: Free
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