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Medical Aesthetic Business and Legal Webinars

AmSpa's webinars dive into the nitty-gritty details of running and managing a profitable and legally compliant medical spa or aesthetic practice.


Webinar Pricing
Live Webinar Access
Each webinar is broadcast live by an industry expert giving live attendees the opportunity to ask questions in real time.

Non-members: $60
AmSpa Basic members: Free!
AmSpa Plus members: Free!

Recorded Webinar Access:
Each webinar is recorded and posted to the AmSpa Webinar Library a few days after the broadcast.

Non-members: $60
AmSpa Basic members: $30
AmSpa Plus members: Free!


Disclaimer: The information and answers contained in these webinars provide a general guide to certain laws that apply to "medical spas." The information is for general reference only and accuracy cannot be guaranteed, as medical spa legalities and regulations change very frequently. This information is not intended to provide legal advice, and it should not be relied upon as legal advice. This information is not intended to create, and receipt of it does not constitute, an attorney-client relationship.

You should not act upon this information without seeking knowledgeable legal counsel that takes the laws of your jurisdiction into account. All uses of the content of this site, other than personal uses, are prohibited.

See the Schedule of Upcoming Webinars

Live Webinar Pricing (Unless otherwise noted)
Non-members: $60
AmSpa Basic members: Free!
AmSpa Plus members: Free!

Become an AmSpa member today to watch all AmSpa live webinars for free.




How to Fire a Patient - Legal Considerations for Dealing with Difficult Patients
Wednesday, June 19
1–2pm, Central Time

Description:

Healthcare providers dismiss patients for numerous reasons. The circumstances are never identical, nor are they always undesirable. Often the decision is mutual. As the patient’s care evolves, sometimes the provider responsible for his treatment must change. These “exchanges” are natural and sometimes necessary to drive a patient’s recovery. It’s worth noting patients can dismiss doctors, too.

Other times a patient is dismissed because he becomes a professional hazard. He doesn’t pay his bills. He abuses your staff. His presence creates distractions, which jeopardize the care of other patients.

Reasons notwithstanding, when you need to dismiss a patient, the act is memorialized in a patient dismissal letter. These letters are chameleons. Their language must change to suit your patient’s circumstances. The art of writing the “bullet-proof” patient dismissal letter is one many a provide would love to master. Written correctly, these letters insulate you against potential charges of malpractice and patient abandonment.

The webinar will hit the following points:

  • Why practices cannot dismiss a patient without following a formal process
  • Good reasons to dismiss a patient
  • Nailing down the process to dismissing a patient
  • Chemical Safety Data Sheets
  • Exceptions to the rule for quickly terminating the doctor-patient relationship
Presenter:
Jeffrey J. Segal, MD, Byrd Adatto

: Jeffrey J. Segal, MD, is a neurosurgeon turned serial entrepreneur turned attorney at ByrdAdatto who has literally been in both business and medicine. Segal was a neurosurgeon in private practice before beginning the second phase of his career as a serial entrepreneur in the healthcare field. He then founded or co-founded four separate health care startups. Segal lives and breathes healthcare and understands it viscerally.




The Science of Skin Care Regimen Design
Wednesday, June 26
1–2pm, Central Time

***This webinar is free of charge for members and non-members***

Description:

Product layering greatly effects the efficacy and side effect profile of skin care products because ingredients react and affect each other. This lecture will look closely at cleansers, moisturizers, serums and sunscreens, and discuss factors that should be considered when designing a regimen. Careful consideration should be made about the order of products used be in the regimen (step 1, step 2, etc.). Issues such as pH, type of fatty acids, penetration enhancers, and the presence of reactive molecules such as peptides and benzoyl peroxide need to be considered when designing a step-by-step skin care regimen. This talk will discuss product categories but not any particular brands.

Understand the various considerations when choosing the order of products in a regimen; Learn which ingredients affect the efficacy and side effects of other ingredients; and Learn what order to apply products in a regimen to improve efficacy.

Presenter:
Leslie Baumann, MD, FAAD, Skin Type Solutions

Leslie Baumann, MD, is internationally known for her contributions to the field of cosmetic dermatology. She founded the University of Miami (Florida) Cosmetic Medicine and Research Institute in 1997—the first academic institute in the U.S. dedicated to cosmetic dermatology. She served as Professor of Dermatology at the University of Miami’s Miller School of Medicine until 2006, when the institute became independent from the university and the name changed to the Baumann Cosmetic and Research Institute.

 

She earned her medical degree from Baylor College of Medicine in Houston, Texas, and completed her residency in Dermatology at the University of Miami, Miller School of Medicine. She is a board-certified dermatologist and a member of the American Academy of Dermatology (AAD) and a Fellow of the American Dermatological Association (ADA).





Budgeting for Med Spas
Wednesday, July 3
1–2pm, Central Time

Description:
No one likes the word budget, but if you give budgets a chance, they can actually be very helpful in running your practice. In this webinar, Jessica Nunn, partner at Skytale Group will cover the following:

 

  • Set Revenue Goals - A budget will help you set revenue goals. We’ll talk about how you start with revenue drivers (revenue per hour per provider, provider hours worked) to actually set monthly revenue goals instead of just guessing.
  • Plan for Expenses - Some expenses are the same each month. Some vary based on how much revenue you’re generating. We’ll show you how to use your historical financials to estimate your expenses.
  • Create a Path - After your set your revenue expectations and then estimate your expenses, the real benefit to your budget is apparent. The task of building your budget will leave you with a clear financial plan for your practice, which will serve as your guide in making business decisions throughout the year.
  • Closing - Once you have your budget, don’t throw it in a drawer and forget about it. Compare your actual results to your budget. See where you were right. See what you should tweak. Are you meeting your goals?
Presenter:
Jessica Nunn, Partner, Skytale Group

Jessica Nunn is a partner at Skytale Group who takes pride in her experience helping business owners and their families increase their financial awareness. Over the course of her career, Jessica has built trust with her clients by making the complex simple; she delivers financial solutions that are meaningful and relevant to her clients’ lives and businesses.

Jessica launched her career in Big 4 public accounting firms preparing tax returns for high net worth business owners. Later, at middle market accounting firms, she provided financial planning, business consulting, and tax planning strategy to small businesses and their owners. Her years of experience and attentive service to her clients have been instrumental in forming Skytale Group.

Jessica earned her B.A. in Accounting and her M.S. in Finance from Texas A&M University.




Setting Up an MSO—What Does a Contract Look Like?
Wednesday, July 31
1–2pm, Central Time

Description:
In this webinar, Courtney Cowan will discuss how to structure a management services organization model for non-physician med spa owners. She will also cover the key takeaways from a Management Services Agreement, including the following topics:
  • Revenue Account
  • Management Fee
  • Practice Professional Compensation
  • Special Power of Attorney
Presenter:
Courtney Cowan, Associate Attorney, ByrdAdatto

Courtney Cowan is an associate attorney with ByrdAdatto, a law firm focusing on business, health care and aesthetics. She advises health care providers on operational, transactional and compliance matters, including drafting a variety of health care contracts and documents. Cowan routinely counsels professionals in the health care industry on best practices for maintaining compliance with the federal and state regulations that affect their day-to-day operations. She also represents clients in entity formation, preparation of organizational documents and transactions.




Creating a Sales System for Med Spas
Wednesday, August 14
1–2pm, Central Time

Description:
Your medical spa or aesthetics practice needs to be run as a business. And in the world of retail medicine, this means you must have a unique selling proposition to differentiate your practice from your local competition. Discover the 10 steps to creating a world-class patient care and sales culture in this powerful webinar.

Presenter:
Tim Sawyer, President, Crystal Clear Digital Marketing

Tim Sawyer is a highly regarded motivational speaker, author and practice management consultant within the modern medical aesthetic industry. He is the president and co-founder of Crystal Clear Digital Marketing, which was named Best Practice Marketing Company by The Aesthetic Guide and ranked #210 in the Inc. 500 List of America’s Fastest Growing Companies. Sawyer frequently leads lectures throughout the aesthetic industry, is a member of The Aesthetic Guide’s Scientific Advisory Board, and is faculty for more than 27 medical associations around the U.S.




Gap in Consumer Understanding of Laser-Based Devices
Wednesday, August 28
1–2pm, Central Time
 
***This webinar is free of charge for members and non-members***

Presenter:
Warren Danforth, Owner, Spa 35 Med Spa

Warren Danforth is the owner of Spa 35 Med Spa, which launched operations in 2006. Since then, Spa 35 has utilized a broad menu of injectables and energy-based cosmetic procedures to achieve the best possible outcomes for its clients. Its energy-based devices include Profound, CO2RE CO2, Picoway Resolve, Sublative and Sublime devices. Spa 35 is also a leader in the sales and digital marketing efforts necessary to succeed in today’s competitive medical spa environment. By delivering outstanding services and leveraging social media, Spa 35 has gathered hundreds of five-star customer reviews, creating a reputation for excellence among its clients and within the aesthetic industry.


Sponsored by:






Energy-based Devices for Better Med Spa Outcomes – Making Smart Choices
Wednesday, October 16, 2019
1–2pm, Central Time
 
***This webinar is free of charge for members and non-members***

Presenter:
Warren Danforth, Owner, Spa 35 Med Spa

Warren Danforth is the owner of Spa 35 Med Spa, which launched operations in 2006. Since then, Spa 35 has utilized a broad menu of injectables and energy-based cosmetic procedures to achieve the best possible outcomes for its clients. Its energy-based devices include Profound, CO2RE CO2, Picoway Resolve, Sublative and Sublime devices. Spa 35 is also a leader in the sales and digital marketing efforts necessary to succeed in today’s competitive medical spa environment. By delivering outstanding services and leveraging social media, Spa 35 has gathered hundreds of five-star customer reviews, creating a reputation for excellence among its clients and within the aesthetic industry.


Sponsored by:








See Library of Recorded Webinars

Recorded Webinar Pricing (Unless otherwise noted)
Non-members: $60
AmSpa Basic members: $30
AmSpa Plus members: Free!

Become an AmSpa Plus member today to watch all AmSpa recorded webinars for free.



The ABCs of OSHA
Recorded June 5, 2019



Description:

Do you know the role OSHA (Occupational Safety and Health Act) plays in your medical spa or medical aesthetic facility? In this webinar, OSHA expert Christie Hutchison, RN, will cover OSHA’s role in the following:

  • Lasers
    • Eye Protection
    • General Safety
    • Laser Safety Program
  • Exposures
    • Risk Analysis
    • New Employees
    • Reporting and Events
  • Injury and Illness Prevention Plan
    • Risk Analysis
    • Trips and Falls
    • Bloodborne Pathogen Plan
    • Corrective Actions
  • Chemical Safety Data Sheets
  • Pro-Nox
  • Environment of Care
    • Fire Safety
    • Rounding
Presenter:
Christie Hutchinson, CEO, QCC Healthcare Consultants

Christie Hutchinson, RN, BSN, MBA, CPEN, CPHQ, CPHRM, NEA-BC is the CEO of QCC Healthcare Consultants, where she works with health care organizations to improve their compliance, quality, and operational efficiencies. As a health care risk manager, Hutchison is instrumental in identifying successes and areas of opportunities for her clients, assisting them in achieving the highest level of quality care for their patients. Her professional background includes ER nurse, COO for a pediatric urgent care system, and VP of Care Coordination for a publicly traded, healthcare organization that operated hospitals and free-standing emergency rooms. QCC Healthcare Consultants is a Certified Women-Owned Business. Christie is also the founder of the Healthcare Council, serving health care professionals in the Dallas/Fort Worth area.


Selling Without Being Salesy - How to Sell Aesthetic Treatments in a Regulated Market
Recorded May 22, 2019



Description:

In this webinar, Terri Ross discusses how to sell in the aesthetic market without being “salesy.”

  • What does it mean to sell in the aesthetic market?;
  • The seven steps of the patient experience;
  • The LAER Model—A method of effective client-centered communication;
  • The five steps of the engaged approach; and
  • The value of using treatment plans.
Presenter:
Terri Ross, Terri Ross Consulting

Terri Ross is the CEO of Terri Ross Consulting, which provides high-level practice management consulting services and sales training to a number of high-profile physicians, including world-renowned plastic surgeon Garth Fisher, MD, who started Extreme Makeover, and world-renowned facial plastic surgeon and host of the TV show Botched Paul Nassif, MD. Ross is the former managing partner of Lasky Aesthetics & Laser Center, which she transformed from a $500,000 to a $3.5-million business in the span of three years, and is an advisor for Revance Therapeutics, speaks for many companies, and works with venture capital firms to help start up medical spas. Her experience also spans the corporate world, with more than 16 years working as a sales director for several leading medical device companies, such as Zeltiq, which launched Coolsculpting in the United States and Canada; Medicis (now Galderma); EMD Serono; and Johnson & Johnson.



What You Can and Can’t Say When Advertising Your Med Spa
Recorded Wednesday, May 8, 2019



Description:

The aesthetic market has become an attractive option for many entrepreneurs with little background in the medical industry. They are partnering with physicians looking for more lucrative and flexible jobs. However, Med Spas are subject to a host of regulations, including advertising restrictions. Being an owner or medical director in a medical spa will subject you to both federal and state laws. Before you start your advertisement campaign, make sure you understand these limitations. Please join Bradford E. Adatto and Bala Mohan of the ByrdAdatto law firm on learning how to avoid the pitfall of coming under investigation for the using the wrong words, images or statements.

Presenters:
Brad Adatto, JD, Partner, ByrdAdatto
Bala Mohan, ByrdAdatto



Starting and Running a Profitable IV Bar
Recorded Wednesday, April 24



Description:

In this webinar, Dr. Steven F. Weiner will discuss the supplies, staffing, marketing, training, room requirements, and benefits of offering IV therapy in your medical spa or medical aesthetic practice. It will also cover the commonly used ingredients in IV therapy treatments, including the history and science of IV therapy. Indications and clinical outcomes will also be addressed.

Presenter:
Steven F. Weiner, MD, Founder, The Aesthetic Clinique/IVbar30A

Dr. Steven F. Weiner is a pioneer in the field of minimally invasive cosmetic procedures. After a career that started at The Johns Hopkins Hospital, Department of Facial Plastics/Head and Neck Surgery, Dr. Weiner "laid down his scalpel" in 2005 to concentrate his efforts on the burgeoning field of lasers, dermal fillers, and body contouring, and created The Aesthetic Clinique in Santa Rosa Beach, Florida. His practice was just recently awarded The Best Aesthetic Practice in the U.S. at The Aesthetic Show 2018. Dr. Weiner is an international lecturer, physician trainer, and researcher for Galderma, Suneva, and Lutronic. In August 2017, IVbar30A was established as a subsidiary of his clinic.



Can Dentists Serve as Medical Directors?
Recorded Wednesday, April 17



Description:

This webinar will cover the frequently asked questions surrounding dentists providing aesthetic medical treatments in the med spa space, including:

  • Can dentists perform injectables, fillers, lasers and other aesthetic medical treatments?
  • Can dentists serve as medical directors in med spas?
  • Can dentists own med spas?
Presenter:
Renee E. Coover, JD, ByrdAdatto

Renee E. Coover, JD, is an associate with ByrdAdatto, a law firm focusing on business, healthcare, and aesthetics. She has a unique background, blending litigation with healthcare law. A former litigator in high-stakes employment cases, Renee has extensive experience with counseling and representing businesses in employment matters, policies, and contract disputes, and defending business owners in state and federal trials. She has also served as General Counsel for the American Med Spa Association, advising health care professionals on regulatory and legal issues governing the medical spa industry.




Maximize Your Digital Marketing for Real Results
Recorded Wednesday, April 10


***This webinar is free of charge for members and non-members***

Description:

In this webinar, Wendy Lewis of CareCredit discusses ways to grow your practice through digital marketing and the benefits of offering client financing options like CareCredit. Wendy will share insights on the following:

  • How to grow your practice through marketing and social media
  • Ways to attract new patients
  • Tips on keeping your practice top of mind among clientele
  • Ways to keep clientele happy so they return and book additional services
  • Benefits of offering client financing options like CareCredit and how it can help grow your practice
Presenter:
Wendy Lewis, CareCredit




Texas Med Spa Bill SB 2366: What It Means to You
Recorded Wednesday, March 27



Description:

In this webinar, Patrick Armstrong O’Brien, AmSpa’s Legal Coordinator, and Samuel Pondrom, Associate at ByrdAdatto Law Firm, will discuss the background and details of contentious Texas Senate Bill 2366 that would affect the practice of medical spas.

Presenters:
Patrick Armstrong O'Brien and Samuel Pondrom


View the Full Webinar Archives to see a complete list of AmSpa's recorded webinars. 


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AmSpa provides legal, compliance, and business resources for medical spas and medical aesthetic practices.

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