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Terri Ross Consulting

Terri Ross Consulting

Business Consulting/Sales Training

Schedule Your Complimentary 15 Minute Discovery Call

american med spa association

AmSpa Members Receive:

All AmSpa Members Receive: A complimentary discovery call
AmSpa Plus Members Receive: 10% off all Terri Ross Consulting services
AmSpa Basic Members Receive: 5% off all Terri Ross Consulting services

Terri Ross is an internationally renowned practice management consultant who helps aesthetics practices launch, scale and thrive by:
  • Expertly training their staff to convert more patients and increase revenue
  • Evaluating processes, including operating efficiency, skills assessment and customer service
  • Developing a comprehensive plan of action to improve productivity, quality and return on investment
  • Making the EXACT strategic changes needed to open up more opportunities for growth and hidden revenue.
Terri combines her passion for sales and customer service; her 20 years of leading global peak performance corporate sales teams in the medical device industry managing more than $20 million in revenue; and her real-world, strategic model (that has grown plastic surgery and med spa practices by 600%) into an on-site sales training program.
Customized to your individual practice, this sales training program encompasses:
  • The PFE System (Practice Foundational Elements) that contains five modules built around the core fundamentals of delivering five-star customer service and converting leads into patients
  • A proven methodology to create a warm and engaging connection with both new and existing clients
  • The top 5 sales strategies to gain, convert, close and retain patients so you can grow your business and revenue
  • The LAER model to recognize opportunities, diffuse objections and provide solutions to convert more patients into paying services
  • The 7 Steps to the Patient Experience with a focus on the art of phone skills, converting web leads, high-converting patient consultations, personality types, closing strategies and patient retention techniques
  • A review of the top Key Performance Indicators to measure in a practice
  • A 71-page sales and training manual to refer to during implementation with talk tracks
Whether you are just starting out or ready to propel your aesthetics business to the next level, Terri Ross has the EXACT tools, services and sales training you need to launch, grow or expand your practice!

TRC Products Available in our Store

  • At-home Skin Regimen In-office Form
  • Complete Set of Job Descriptions
  • Complete Standard Operating Procedures (SOPs)
  • Consents/Policies In-office Form
  • Cosmetic Consultation and Treatment Guide In-office Form
  • Cosmetic Interest Questionnaire In-office Form
  • Health History In-office Form
  • In-office Forms: Complete Package
  • New Practice Action Plan and Timeline
  • Skin Assessment & Guide In-office Form
  • Standard Operating Procedures (SOPs): Legal
  • Standard Operating Procedures (SOPs): Procedures

Click here to purchase!

We are so excited to partner with Terri Ross. Having watched her over the years, there is no one with more expertise in sales training than Terri. She brings an incredible amount of depth and credibility to her teaching, and we’ve all learned so much from her by listening to her talks. There is no one in aesthetics—from the beginning entrepreneur to the most seasoned plastic surgeon—who won’t benefit from working with Terri Ross. We couldn’t be more excited to have her as part of the AmSpa team!

She is a true professional whose knowledge of sales is unsurpassed in the industry. I learn something every time I hear her speak, and I couldn’t be more excited that she’s available to all AmSpa members.

Business and sales training in aesthetics is vital and, unfortunately, very hard to come by. No one has more talent and experience in selling aesthetics than Terri Ross. If you can send your whole team to one of her seminars, do it! You won’t regret it.”

    - Alex Thiersch, JD, AmSpa CEO and Founder

Terri Ross Consulting | Beverly Hills, CA

Contact Us

224 N Desplaines, Ste. 300
 Chicago, IL 60661

Phone: 312-981-0993

Fax: 888-827-8860


AmSpa provides legal, compliance, and business resources for medical spas and medical aesthetic practices.

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