8:45 - 9:00 am | Continental Breakfast and Registration
9 - 9:30 am | Welcome and Opening Session: Building Leaders From Scratch—How Today’s Leaders Will Shape Tomorrow’s $10 Billion Medical Spa Market | SPEAKER: Alex R. Thiersch, JD, CEO, AmSpa
This is one of the only industries in which thinking compassionately about others and improving their lives can make you rich. How do you balance the opportunity to build million-dollar brands with the responsibility you have for others’ appearance, confidence, and self-worth? The answer lies in how you position yourself, and what you project to your patients and your team. Although there are many techniques and processes that, if employed, will increase your bottom line, the key to leadership and success in this industry is conveying compassion toward others. And if you do that, success will follow.
- What defines success in this industry? Money? Results?
- How much money can you actually make? How much money should you make?
- What do the best medical spa leaders do to build successful brands?
- The case for expansion vs. the case for staying small.
9:30 - 10:30 am | Creating a Sales Process for Your Business That Will Convert More Patients
In this session, take a deep dive into an ideal sales process, beginning with finding the right patients for your business and, once you land them as a patient, then determining how to best sell to them and serve them, and finally, learning how to retain them as loyal patients for years to come.
10:30 – 12 pm | Are You a Leader? Taking Your “Self” to the Next Level
“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” - John Quincy Adams
This quote by John Quincy Adams illustrates the pinnacle of what a leader should be. No pressure, right? Knowing that this (or something like this) is the ultimate goal, what does it take to get there? What does it take to really become a leader? Sure, you are successful in your business and you’ve led it to where it is today, but how do you know your personal leadership journey is on the right track?
In this session, join renowned personal and business coach, Wendy Collier, to help dig into ways to take steps toward becoming an effective leader and mentor to those in both your business and your industry.
12 - 1 pm: Lunch
1 - 2 pm: BREAKOUTS: Taking Your “Self” to the Next Level
2 - 3 pm: Financial Modelling to Increase Efficiency and Revenue
3 - 5 pm | Next! Level Activity: i.e. Golf/Whitewater Rafting (Final activity yet to be determined.)