Employee turnover (i.e., recruitment fees, staff coverage, prolonged inefficiencies, onboarding and training time, etc.) can be very costly to your practice financially and culturally. In fact, it can cripple a small business, including an otherwise well-run medical practice. Building and keeping a dedicated and knowledgeable professional staff is essential if you want to deliver a high level of patient satisfaction to discerning medical clientele. This article outlines several important factors that directly impact long-term employee satisfaction and retention and provides steps to take to help your practice maintain a happy and motivated staff.