Print Page | Contact Us | Sign In | Join
Webinar: The #1 Mistake Every Medical Spa Needs to Avoid in 2020
Tell a Friend About This EventTell a Friend

When: Wednesday, January 15yh
1:00 - 2:00 pm CST
Where: Live Webinar
United States
Contact: Morgan Gire
(312) 981-0993

« Go to Upcoming Event List  

Every day, medical spas leave money on the table by failing to focus on the importance of a patient’s post-treatment experience. Learn how to extend the patient life cycle and lifetime value through the incorporation of logic-based follow-up touchpoints between you and your patients. Join internationally renowned practice management consultant Terri Ross and workflow analyst Randy Torban for this educational webinar presented by Symplast, and gain a competitive advantage for your medical spa in 2020.

Randy Torban and Terri Ross

Randy Torban has spent the past 10 years identifying raw data trends and translating them into actionable KPIs for retail and health care companies of all sizes. Randy currently serves as the senior practice analyst for Symplast, a mobile EHR/practice management platform for plastic surgery and medical spas. Prior to joining Symplast, Randy led the analysis and business development department for AtlasKPI, helping plastic surgeons and aesthetic business owners grow their businesses.

Terri Ross is an internationally renowned practice management consultant who helps aesthetic practices launch, scale and thrive. She specializes in sales training and growth strategies in the aesthetic marketplace to help identify hidden opportunities, increase revenue, enhance the customer experience and strengthen the sales skills of the entire team. Ross is passionate about sales and customer service, and spent 20 years in the medical device industry managing more than $20 million in revenue and leading global sales teams to reach peak performance. Her real-world experience developing a strategic model that has grown plastic surgery and medical spa practices by 600% led her to create a signature on site and seminar-based sales training program called The Practice Fundamental Elements: Your Road Map to a 7-Figure Medical Spa. Ross is an official partner and sales trainer for AmSpa. For more information, please contact


Contact Us

224 N Desplaines, Ste. 300
 Chicago, IL 60661

Phone: 312-981-0993

Fax: 888-827-8860


AmSpa provides legal, compliance, and business resources for medical spas and medical aesthetic practices.

Follow Us: